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How to report bugs effectively?

The best way to report bugs effectively is too use standard bug report template. The bug tracking tools like Jira or Bugzilla already have predefined bug report template. Quality Assurance Engineer should include good supporting documents with some of the bug reports like screen shots, data samples or log files.

6 comments:

Anonymous said...

kindly advise how to deal with non reproducible bugs.

naveen

Anonymous said...

While testing any application,you must remember all actions done before you found any bug.
That might be a 10 minutes before or from the start of the application till you find some bug.

You must provide all these actions in the bug report along with the all available logs, if GUI issues, screen snaps etc.

Sushitha said...

You can keep non reproducible bug as an investigative bug and keep an eye on that always when you perform regression. You have chance of getting it again when you do so. That time you can record all the steps to reproduce it.

Anonymous said...

If a release has 80 bugs, what would you say about the product?

Anonymous said...

"It depends" is the correct answer for questions about "the release with 80 bugs". It depends from the size of the project, from the severity and priority of the bugs and so on.

Anonymous said...

If the non reproducible bug causes system crash, report it as soon as you can with high severity but low priority.

Common QA engineer interview questions